About us

On Your side. Our fight. Every time!

Insurance is more than a policy — it’s peace of mind. Since 2005, we have helped our clients make smarter protection decisions and ensured they got the support they deserved when it mattered most.

2 DecadesServing Uganda since 2005
6thof 49 licensed brokers by market share
IRALicensed & regulated
StanfordSeed-certified Graduate
Our story

Built to be the client’s advocate.

Padre Pio was founded in 2005 on a simple conviction: that businesses and institutions deserve an insurance partner whose loyalty is to them, not to the insurer writing the policy. Two decades on, that conviction still defines how we work.

We have grown into one of Uganda’s established independent brokers — ranked sixth of forty-nine by market share — trusted by manufacturers, banks, SACCOs, microfinance institutions and NGOs to assess their exposures, take them to the market, and stand with them when a claim is on the line.

What sets us apart is not the policies we place, but the discipline behind them: rigorous risk assessment, a market made to compete for your cover, and claims advocacy that treats your loss as ours to resolve.

The Padre Pio Insurance Brokers team
What drives us

Purpose, vision & mission.

Purpose

To enhance the financial and emotional resilience of Africa’s economically active people.

Vision

To lead Africa’s risk transformation — redefining how protection is designed, delivered and experienced.

Mission

To de-risk Africa’s economically active people through innovative risk solutions.

How we behave

The principles we lead by.

Eight commitments that shape every account we manage. Final wording to be confirmed against the company profile.

01

Client first

The policyholder’s interest comes before the insurer’s, always.

02

Integrity

We give honest advice, even when it is not the easy answer.

03

Expertise

Deep technical knowledge across every line we place.

04

Advocacy

Your loss is ours to fight for until it is fairly settled.

05

Innovation

We build new solutions where the market has none.

06

Accountability

We own the outcome, not just the transaction.

07

Partnership

Long-term relationships over one-off placements.

08

Resilience

We exist to make our clients stronger against risk.

Leadership

The people accountable for your cover.

The executives accountable for how your cover is placed, managed and defended.

Irene Kego Oloya, Chief Executive Officer

Mrs. Irene Kego Oloya

Chief Executive Officer
Padre Pio Insurance Brokers
Stanford Seed graduate
Christine Kasoma, Chief Executive Officer

Christine Kasoma

Chief Executive Officer
Padre Pio Micro Insurance
Stanford Seed graduate
Francis Batuma, Chief Operations Officer

Francis Batuma

Chief Operations Officer
Charles Bakakimpa, Chief Innovation and Strategy Officer

Charles Bakakimpa

Chief Innovation & Strategy Officer
Perpetual Gaaki, Chief Finance Officer

Perpetual Gaaki

Chief Finance Officer
Ismail Balikowa, Chief Commercial and Customer Experience Officer

Ismail Balikowa

Chief Commercial & Customer Experience Officer
Governance & standing

Regulated, governed and accountable.

The assurances institutional partners look for in due diligence.

IRA licensed

Padre Pio is licensed and regulated by the Insurance Regulatory Authority of Uganda, and operates under the Insurance Act 2017. Licence number to be confirmed.

Board oversight

The firm is governed by a board that oversees strategy, risk and compliance. Board composition to be supplied from the company profile.

Data protection

We handle client and member data in line with Uganda’s Data Protection and Privacy Act, 2019. A full privacy notice accompanies our digital services.

Professional standards

Our brokers operate to the conduct and competence standards expected of a licensed intermediary, with a documented complaints procedure.

In their words

What partnership delivers.

Measured outcomes for the organisations we protect — not marketing claims. Client names and figures pending sign-off (see review notes).

“
50%
Premium reduction
70%
Claims settlement rate

Unlocking cost efficiency through smart insurance

When rising premiums and stalled claims threatened operations, on-site risk surveys and renegotiated cover cut premiums and cleared outstanding claims — with ratios brought in line with industry best practice.

Luuka Plastics Ltd  ·  verify consent
“
12-pt
Technical evaluation
LTA
Long-term agreement

Strategic renewal for comprehensive protection

Through a competitive tender and a rigorous technical evaluation, fragmented employee-benefit policies were consolidated into one centralised programme — securing savings and enhanced coverage.

BRAC Uganda Bank Ltd  ·  verify consent
“

From fragmented coverage to strategic renewal

Facing rising premiums and scattered policies, a smarter renewal strategy brought centralised policies, enhanced coverage and proactive renewals — turning insurance from fragmented to strategic.

Insurance Training College  ·  verify consent
“

A smarter, cohesive renewal strategy

By evaluating gaps and optimising policies, cover was enhanced with higher limits, competitive premiums and streamlined claims — a programme built around cost efficiency and robust protection.

Pride Bank Limited  ·  verify consent
Work with us

Put two decades of advocacy on your side.

Talk to a broker whose duty is to you — and see where your cover can be sharpened and your claims made to move.